Your rights, data deletion, and privacy policy
16.1 What Data Does Navolet Store About Me?
- Your phone number or Telegram ID
- Your business name, address, currency, and bank details
- All customers, invoices, sales, expenses, stock, and credit records you create
- Your subscription plan and message usage counts
16.2 How Do I Request a Copy of My Data?
Send this command to the bot on WhatsApp or Telegram:
EXPORT MY DATA
The bot will reply with a summary of all data stored about your account.
You can also submit a request at: navolet.com/data-request
16.3 How Do I Delete All My Data?
Send this command to the bot:
DELETE MY DATA
The bot will ask you to confirm. Reply:
CONFIRM DELETE
All your data will be permanently deleted immediately. This cannot be undone.
⚠️ Deleting your data also deactivates your license key. If you return to Navolet after deletion you will need to purchase a new subscription.
16.4 What Are My Privacy Rights?
Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to:
- Access your data (EXPORT MY DATA)
- Delete your data (DELETE MY DATA)
- Correct inaccurate data (contact support)
- Receive your data in a portable format
Full details: navolet.com/privacy-policy
Data request form: navolet.com/data-request