How WhatsApp integration works and common issues
13.1 How Do I Connect to Navolet on WhatsApp?
Save the Navolet WhatsApp business number to your contacts, then send any message to start. Click this link to here to start a chat with our whatsapp number
13.2 Why Can’t I Message the Navolet WhatsApp Number?
There are a few reasons this may happen:
- The number is not saved in your contacts — WhatsApp may block messages to unsaved numbers in some regions
- Your number may not be on the approved test list — contact support to be added
13.3 WhatsApp vs Telegram — Which Is Better for Navolet?
Both work identically in terms of features. The choice is personal preference. Telegram tends to be faster for file delivery (PDFs, Excel). WhatsApp is more familiar to most users in Nigeria.
13.4 Sending a Logo on WhatsApp
When you send any photo, the bot asks what to do with it. Reply 1 to use it as your business logo. You can also type “upload logo” first, then send the photo.
13.5 WhatsApp Plan Requirement
WhatsApp requires Standard or Pro plan. Free plan users receive an upgrade prompt.