Paystack Payments — How It Works

Understanding payment setup and fee structure

10.1 Two Payment Options for Shop Merchants

Option A — Your Own Paystack Keys

If you already have a Paystack account:

1. Enter your Paystack Secret Key (sk_live_…) in Payment Setup
2. Enter your Paystack Public Key (pk_live_…)
3. 100% of payments go directly to your Paystack settlement account
4. You manage your own Paystack account and payouts

💡 Paystack charges their standard transaction fee (1.5% + ₦100 for local, capped at ₦2,000) directly against the transaction amount before settlement to you.

Option B — Navolet Managed Payments (No Paystack account needed)

If you don’t have a Paystack account:

• Enter your bank account number and select your bank
• Navolet resolves your account name automatically — confirm it is correct
• Click Save — Navolet creates a Paystack subaccount for your shop automatically
• The subaccount code is stored securely and never displayed publicly

10.2 How Fees Work — Managed Payments

When a customer pays through your shop using Navolet Managed Payments:

• Paystack deducts their transaction fee first (1.5% + ₦100 for local cards, capped at ₦2,000)
• From the remaining amount, Navolet’s platform fee percentage is deducted
• The remainder is settled to your bank account

Example: Customer pays ₦10,000

• Paystack fee: ₦250 (1.5% + ₦100) → Paystack keeps ₦250
• Remaining: ₦9,750
• Navolet platform fee (e.g. 2%): ₦195 → Navolet keeps ₦195
• You receive: ₦9,555 in your bank account

⚠️ Paystack fees are ALWAYS deducted first, before the platform fee. The platform fee applies to the post-Paystack amount.

💡 Settlement to your bank account happens automatically per Paystack’s schedule (usually T+1 business day).

10.3 Keeping Your Keys Safe

• Never share your Paystack Secret Key with anyone — it gives full access to your account
• Never share your Subaccount Code — it is generated by Navolet and stored securely
• The shop Mini App only ever receives your Public Key — the secret key never leaves the server
• If you suspect your keys are compromised, regenerate them in your Paystack dashboard immediately

10.4 Test vs Live Keys

Paystack provides two sets of keys: Test (sk_test_… / pk_test_…) for development, and Live (sk_live_… / pk_live_…) for real payments. Always use Live keys on your live shop. Using test keys will cause “Invalid key” errors in production.